Leading end to end delivery - Passionately lead the successful definition, scoping, design, implementation and benefits delivery across a range of diverse business change in a fast-paced environment, in collaboration with your stakeholders, the Insight, CX Delivery and Reporting teams within Service Change and Support and across multiple delivery partners. Champion customer and people experience through data and insight, supported by data driven decision making across the life cycle of the project. Portfolio Management – instinctively know when to dip in and out of projects in support of autonomous working - help your teams set up for success and exceed expectations with right sized governance, stakeholder management, timely issue resolution / escalation and quality assurance of key deliverables. Ensure that the projects have the right level of resource and expertise balanced with development needs of the team. Developing your team - support career growth and development through agile