Job Title: Assistant Manager - Livingston
Company Name: Hays Travel
Hours / Days Of Work: To be discussed
Salary: Competitive salary with unlimited bonus potential
We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company’s high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is ....
Experience And Qualifications:
Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years’ experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable)
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