Admin / Secretarial / PA

As a Document Handler, you will be responsible for handling various confidential documents; with your day-to-day duties including: Organising files and documents Preparing documents for scanning Safely storing and disposing of files Carefully following processes Ensuring confidentiality of information Using IT to assist with storing documents

Administers all processes and procedures with regards to warranties, new and renewal of existing service agreements, this includes taking ownership for ongoing relevant customer correspondence. Enters new service agreements and renewals on to the system as well as spreadsheet maintenance to accurately record information. Assisting management with projects as and when required. Administers process for providing engineering employees with clothing and safety equipment. Maintains a relationship with Liebherr-Great Britain depots so as to be able to work effectively including covering at depots in times of absence if required. Prepare and administer credits for EMAS. Inputs engineer time sheets and manual attendance forms to produce monthly information required for payroll. Maintains day to day invoicing and service work in progress. Monitor invoice queries, rework account and utilisation. Create reports / dashboards as and when required for the management team. Carries out retrospective c

Duties of a Workshop Controller: - Allocating work to the technicians within the Workshop - Ensuring all associated administration is completed to a very high standard - Maintaining High Levels of Customer Satisfaction - Supervising the team of Vehicle Technicians - Complying with Health and Safety regulations and ensuring the Workshop is a safe place to work

Do you have experience working in face-to-face customer service? Have you worked on a service desk within the motor trade? Are you in an Advisor role, administration or tele-sales role? Looking for a better work-life balance role? I am working with a client of mine who is a specialist in the aftermarket area of the motor trade who are looking for a Sales and Service Advisor who can come straight into the business and hit the ground running providing a fantastic customer service.

The position of Transport Administrator involves: Customer relations and a range of associated administrative duties to include responding to all queries via email, phone, and face to face. Data input using various internal/external IT systems to include processing orders for transport and inputting data entry both manually and via external portals into our Traffic Management System. Coordination activities to include daily service reports. You will be liaising on a daily basis with both internal and external customers and drivers so both verbal and written communications skills will be essential. Ensure deliveries and collections are completed as per customer requirements whilst also monitoring KPI for delivery on time, shift revenue and vehicle utilisation. Managing and de-briefing drivers on a daily/weekly basis. Ensure vehicle checks and defects are completed and recorded via Vehicle Check App. Ensure units/trailers are presented for inspection as per published schedule.

This is a fantastic opportunity for a highly motivated, customer-focused individual to be part of a busy, fast-paced team. You’ll provide essential administrative support to the General Manager and experienced Property Management team, playing a key role in ensuring smooth daily operations and an excellent customer experience. Your role will be varied, with a blend of administration, property visits, client interactions, and social media support. You’ll also be handling new business and letting enquiries, all while enjoying the benefits of uncapped commission potential.