Admin / Secretarial / PA

Manage and maintain manual and digital data systems, including filing and archiving. Provide secretarial support to the Centre Management team, ensuring all documents adhere to company standards for formatting and presentation. Oversee orders, payments, and invoicing using the company’s accounting system and Purchase Ordering Management System (POMS), ensuring timely processing. Assist the General Manager in monitoring expenditures. Implement and manage information systems, including the Centre’s SharePoint site. Support the Centre Management team with tenant liaison, record-keeping, and general administration. Prepare reports as required. Ensure compliance with all Managing Agent quality assurance and health & safety procedures. Assist in the administration of promotional events and activities, including tracking payments and sending required correspondence in line with company procedures. Handle visitor inquiries and general queries at the Management Suite and Customer Service Desk.

First point of contact for customers, new and existing and suppliers To liaise with prospective customers to ensure positive relationships are established and details of potential opportunities are logged and passed to the Sales Team Develop relationships with existing customers and ensure orders and enquiries are processed efficiently and effectively Manage suppliers to ensure the best prices are obtained and that purchase orders are processed efficiently and effectively Ensure that deliveries reach the customer on time and in the most cost-effective way Support the field sales team

You will be our customers’ main point of contact from initial enquiry, through the stages of managing bookings, to the aftersales support Respond quickly to all telephone, email and social media enquiries from new and existing customers, solving their problems efficiently and thoroughly Schedule diary bookings for customer surveys/installations and manage any changes Provide administrative support as required Field customer enquiries to answer general queries and manage expectations Liaising with the installation/survey teams, and any relevant subcontractors Invoicing, purchasing and billing as part of the customer journey Arranging transport and accommodation as required

We’re looking to add new talent and expand our administration pool at the Parliament. This is an excellent opportunity to register with us so that you can be considered for all our admin opportunities. When you’re appointed, you’ll learn more about how the Parliament works and have access to our generous benefits package.

Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role, you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process, gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don’t worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs. If this is you, then why not apply today! 

In this role, you’ll handle calls from customers and suppliers, address queries and finding tailored claims solutions to meet each customer’s unique needs. You'll manage home claims and guide customers through what can often be a stressful process, providing empathetic and professional support. You’ll work towards individual and team targets to help achieve shared goals.

Supporting the Director of Policy and Head of Social Justice in the development and implementation of policy, guidance and actions required to support the delivery of chaplaincy services across Scotland. Provide responses to ministerial correspondence, parliamentary questions, freedom of information requests and any other official correspondence as required, including media interest. Work with Scottish Government Officials and the SPS Public Protection Unit to provide advice and guidance to ensure the effective implementation of the Prevent Duty Guidance for Scotland (2015) and referral of Prevent cases to inform case management Visit establishments to ensure the maintenance of the standard of Islamic religious provision; provide specialist advice and guidance in relation to Policy alignment with religious implications; provide Islamic services within SPS whenever required. Provide establishments with advice and support to ensure the delivery of an effective Islamic chaplaincy

Lti Transformations Ltd, Scotland's No 1 External home refurbishment company has a vacancy in our head office located in Bathgate. duties will be general admin duties {applicants must be competent with excel and word and this will be tested on successful interviews} Applicants will also be required to handle inbound telephone calls from customers and potential customers and have an excellent friendly telephone manner.

First point of contact to provide accurate and timely administrative support to internal and external customers of the Technical Helpdesk Support engineers to complete their responsibilities with a key focus on minimising abort rates Answer calls from engineers, providing guidance and instruction in a confident and accurate manner, using technical knowledge and existing company procedures Liaise with customers and suppliers as appropriate to ensure full knowledge of issues and to provide solutions as well as first class customer service Use systems to ensure that information is recorded accurately and with attention to detail Analyse, manage and close emergency callouts, liaising with all affected parties to ensure fast and safe turnaround both within Service Level Agreement (SLAs) and in the most cost-effective manner Ensure the correct emergency call out rates are paid to contractors in line with Energy Assets contracts Accurately record and report relevant Management Information