Hospitality, Arts & Leisure

What You'll Do: Become an Expert: Learn the art of crafting delicious Starbucks beverages and food, sharing your skills with the team. Embrace Shared Responsibility: Contribute to a smooth-running store by managing tasks like cash handling, inventory, and maintaining a clean environment. Champion Customer Experience: Make everyone feel welcome and create memorable moments with prompt service and a positive attitude. Empower Your Team: Be a supportive teammate, providing constructive feedback and coaching to help others grow. Build a Strong Community: Foster a welcoming and inclusive environment where everyone feels valued and respected.

Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Crafting eye-catching food and counter displays that draw customers in Proudly representing CH&CO and and embodying our positive brand image Handling transactions with ease and operating the cash register efficiently Upholding the highest standards of Food Handling & Hygiene Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required Daily, Weekly and Monthly standards check. Deal with and report on any discrepancies, together with recommendations for solution. Ensure accurate records are maintained of all Lounge customers including consolidators, direct bookings and airline customers. Maintain a database of all bookings. Update and suggest improvements to the computer records to encompass new and extended business Take monies (credit/debit cards and cash) for direct bookings either by telephone or on the day of travel and reconcile all monies taken. Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence. Assist with clearing and organising

About The Role: We are currently recruiting for a dedicated and driven Catering Assistant to join our successful catering operational team. The successful candidate will be responsible for delivering our outstanding food and drink offering to our clients and site visitors. Your key responsibilities will include, but are not limited to: Support with catering-related tasks within the kitchen environment and surrounding areas. Assisting with the service of food and drink within operational hours Supporting with hygiene documentation and administration Assisting with stock replenishment and storage of deliveries

What you will be doing: § Lead the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR) in Edinburgh. § Collaborate as an essential member of the F&B Front of House (FOH) and Events Teams. § Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance. § Report to the F&B Manager while working closely with the F&B Team Leaders and alongside Rogue Village (RV).

AS A DUTY MANAGER YOU’LL: Have at previous experience working as a supervisor in hospitality or retail role. Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service. Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation. Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations. Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation. Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Duties: - Assist with food preparation, including chopping vegetables, assembling platters, and arranging food displays - Set up and break down catering stations, ensuring they are clean, organized, and stocked with necessary supplies - Serve food and beverages to guests in a professional and courteous manner - Help with event setup and cleanup, dishwashing - Maintain cleanliness and sanitation standards in the catering area - Follow food safety regulations and guidelines to ensure the safety of guests Experience: - Previous experience in a restaurant or hospitality setting is preferred - Knowledge of catering operations and procedures is a plus - Familiarity with food preparation techniques and food safety practices is desired

A day in the life of… As Hotel Food and Beverage Supervisor you’ll be responsible for delivering when it comes to all things F&B, while supervising larget part of the hotels food and beverage operations. This includes partnering with the Food and Beverage Manager in recruiting and managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. You'll also also assist in monitoring industry trends, analysing sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional communication, and organisational skills, as well as a strong knowledge of food and beverage standards and best practices. You'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

Key Responsibilities Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department. Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper. Maintaining the standards set by HotelCare and our client at all times. Meeting daily targets. Commercial awareness and cost control capabilities. Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and HS audits.