Retail

Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!

As a Sports Advisor/Sales Assistant, your role is to ensure all customers leave our stores happy. You will be a crucial player in providing exceptional customer service and driving sales. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience.

Stevenswood is a dedicated supplier of PVCu and aluminium windows, doors, glass, conservatories and accessories, catering to both trade professionals and homeowners. With trade counters throughout the UK, we are part of the Customade Group, one of the UK’s leading manufacturers and suppliers of fenestration products to retail, trade, and distribution clients. We now have an exciting opportunity for a Branch Assistant to come on board at our Livingston trade counter.

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve. Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people. Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

The Role The currently require Retail Sales Executives based from their showrooms in Edinburgh and Bathgate • You will be responsible for selling their high value health and lifestyle products direct to customers. • Dealing with a mix of new and existing customers. • This is a structured sale. • Quickly build relationships with customers to facilitate purchases. • Provide a patient and compassionate personal service tailored to individual needs with assessments on their requirements. • Selecting the correct product to ensure needs are met. • Role will involve taking inbound calls and making outbound calls to organise and schedule deliveries. • Administrative responsibilities also include checking orders with suppliers and managing service issues. • Working a relaxed, but often fast paced environment. • Working to financial targets. • Role could also include stock management and pricing.

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

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