Job Title: Customer Service
Company Name: Search Consultancy LTD
Location: Livingston
Hours / Days Of Work: Monday - Friday between 9am- 7pm
Job Type: Full-Time
Salary: £23,000.00 to £25,000.00 per year
Job Description:
Our exclusive West Lothian based client is expanding their customer service team and looking for an experienced call handler and administrator to join their successful team.
Working in the financial sector you will be the first point of contact for all major stakeholders wishing to discuss their applications or enquiries. You will be tasked with building rapport and leaving a positive impression on each and every interaction.
Experience And Qualifications:
Excellent customer service skills and experience
* Liaise with key stakeholders throughout the journey, including solicitors, intermediaries and lenders
* Planning and organising workload effectively to meet client expectations
* Excellent written and verbal communication skills ensuring contact with clients is clear, professional and fully updated on systems
* Achieve daily, weekly, monthly objectives & KPIs as set by your Manager
* Maximise cross sale opportunities across the business
Application Process:
via the link below
Closing Date: 02/12/2024
Apply at: https://findajob.dwp.gov.uk/details/15644707
Social Media Links: