Job Title: Duty Manager
Company Name: Innoflate Livingston
Location: Livingston
Hours / Days Of Work: full-time
Job Type: Full-Time
Salary: from £23,500 per year
Job Description:
Assist in all INNOFLATE Family Entertainment Parks operations.
Provide excellent customer experience through strong customer service skills.
Cash handling - Minimise the opportunity for error and theft by consistently maintaining secure cash and other forms of payment control throughout the Park.
Maintain Park appearance and structure to INNOFLATE’s standards.
Assist with any coaching, training and development of all staff.
Purchasing and inventory control as required to do so.
Collaborate with Management and others (internally & externally) to generate ideas and improve processes.
Capable of supervising staff and workload, by planning, delegation and supporting INNOFLATES objectives.
Gain understanding and support compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls.
Conduct pre-shift walk through of park - confirm arrival of scheduled team members
Experience And Qualifications:
Previous management experience in leisure, hospitality or retail sector is preferred
Previous leisure/event management experience is preferred
Attention to detail, strong organisational skills with the ability to work effectively under pressure
Strong arithmetic skills and money handling experience
Possess excellent customer service, employee relations skills and ability to ‘up sell’
Solid and confident decision-making skills
Strong communications skills (verbally & written) at all levels of the business
Energetic team builder who can lead and support self and others
General knowledge of COSSH regulations and safety practices
Ability to manipulate equipment, tools and supplies to support the business.
Flexibility to work nights, weekends and holidays
Some knowledge of parks equipment and aptitude for learning repair would be considered an asset
Application Process:
Apply via the Simply Hired website
Closing Date: 31/10/2024
Apply at: https://www.simplyhired.co.uk/job/zqV4ZEndp1pnwPAevOBTL7iUGVmxnf9SVRhdzYozDlhQUGCDvtXNCg
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