Job Title: Logistics Transport Planner / Administrator
Company Name: Smartsearch Recruitment Ltd
Location: Livingston
Hours / Days Of Work: To be clarified
Job Type: Full-Time
Salary: £30k per year
Job Description:
Effectively plan and optimize transport routes to ensure cost efficiency and timely deliveries
Act as the main point of contact for customers regarding delivery and collection schedules, ensuring clear and effective communication.
Processing Documentation: Handle on/off hire documents accurately and in a timely manner to maintain seamless operations.
Manage general administrative tasks, including cost management, answering calls, filing, and handling invoice queries.
Coordinate and organize all necessary paperwork and administrative tasks within the branch to support operational needs.
Respond to and manage service requests and breakdowns on site, ensuring prompt and effective resolution.
Proactively seek additional work opportunities, support colleagues, and contribute to a collaborative work environment.
Take personal responsibility for making interactions with customers easy and satisfactory, enhancing the overall customer experience.
Experience And Qualifications:
Experience in a similar role e.g. Transport Administrator, Assistant Transport Planner, Dispatcher / Coordinator, Logistics Coordinator or similar
Proven experience in general administration, with a keen ability to manage and organize various tasks efficiently.
Excellent Communication: A polished telephone manner and the ability to communicate clearly, concisely, and professionally with both customers and colleagues.
Good computer skills, including proficiency with common software applications and the ability to quickly learn new systems.
A high attention to detail, ensuring accuracy and thoroughness in all tasks.
A passion for delivering exceptional customer service, always striving to exceed customer expectations.
Application Process:
Apply via link below
Closing Date: 21/04/2025
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