Job Title: Customer Service Adviser- Home Claims
Company Name: Direct Line Group
Location: Hybrid
Hours / Days Of Work: 37.5 hours per week.
Job Type: Full-Time
Salary: £24,570
Job Description:
In this role, you’ll handle calls from customers and suppliers, address queries and finding tailored claims solutions to meet each customer’s unique needs. You'll manage home claims and guide customers through what can often be a stressful process, providing empathetic and professional support. You’ll work towards individual and team targets to help achieve shared goals.
Experience And Qualifications:
This is a fast-paced and demanding role, so we’re looking for individuals with high emotional intelligence, resilience, and the ability to navigate complex technical scenarios. If you’re enthusiastic, energetic, and enjoy working collaboratively, you’ll thrive in our exceptional Leeds team—a team that truly reflects DLG’s values and culture. You will need a minimum of 2 years home insurance experience.
Application Process:
via the link below
Closing Date: 07/03/2025
Social Media Links: