Job Title: Customer Service Representative
Company Name: Aviva
Location: Motherwell
Hours / Days Of Work: 35 hours p/week over 5 days
Job Type: Full-Time
Salary: £23,900 – £27,300
Job Description:
Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment.
Primarily a phone based role, you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process, gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers
Don’t worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs. If this is you, then why not apply today!
Experience And Qualifications:
Positive attitude and strong desire to meet customers’ needs.
Excellent communication skills, both written & verbal
The ability to listen and reason empathetically.
Flexible attitude towards change and ability to work in a fast paced environment.
Good level of IT skills to navigate systems.
Application Process:
via the link below
Closing Date: 07/03/2025
Social Media Links: