Job Title: Hotel Operations Manager - Edinburgh Airport
Company Name: Atlas Hotels
Location: Holiday Inn Express - Edinburgh Airport
Hours / Days Of Work: 40 hours across 5 days per week
Job Type: Full-Time
Salary: £43,000 per annum
Job Description:
Responsible for performance, development and retention of the hotel team, an understanding of what makes your team tick and how to best lead, engage with, motivate and recognise them
Understand and role model the Atlas values, regularly spending time with the team to communicate the purpose, strategic priorities and hotel targets
Nurture a learning culture within your hotel, prioritising learning, feedback, growth and skill development of your team to retain talent and create future leaders
Responsible for the recruitment and onboarding of new Team Members, ensuring they receive a thorough 'Atlas Hero' Induction and positive probationary experience
Responsible for rewarding great performance consistently, fairly and regularly, to create and maintain a culture of recognition where employees feel appreciated
Ability to manage people and take on tough conversations where necessary to manage performance or behaviours that fall behind the Atlas standards
Respect employees home lives... TBC
Experience And Qualifications:
Experience leading a team to success in a fast paced customer facing service environment
Experience managing costs within your control for your property, in line with personal objectives and KPI's
Experience of working in an environment with clear frameworks and standard operating procedures
Leading an operational team with various skills and specialisms
Experience coaching Team Members to reach their full potential as well as taking on the tough conversations when required
What Skills do I need?
Leadership skills
Engaging style, able to motivate others towards a shared goal
Employee engagement skills; understanding of motivational and engagement practises
Good level of emotional intelligence; understands own and others emotions, ability to unite teams behind a goal and inspire action
Communicative, able to communicate effectively at all levels
Organised and systematic
Excellent customer service skills
Drive Continuous Improvement in self and others
Application Process:
Apply via the SimplyHired website using the link provided
Closing Date: 31/01/2025
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