Job Title: Student Recruitment & Support Adviser (8 roles)
Company Name: The Open University in Scotland
Location: Edinburgh but can be Hybrid working.
Hours / Days Of Work: 37 flexibility with working hours, part time or compressed hours or another working arrangement.
Job Type: Full-Time
Salary: £24,344 to £26,338
Job Description:
Key responsibilities
• Be the first point of contact for students and enquirers, to provide information regarding registration, funding and study support at The Open University.
• To undertake administrative and operational processes to support student and enquirer requests.
• To work to a structured rota, which can be subject to on-the-day changes.
• Use university systems and databases to maintain student and enquirer records whilst following agreed operating procedures.
• A commitment to continuous improvement, developing your own skills and knowledge to maintain and improve personal performance.
Full information is on the link for the job description: https://www5.open.ac.uk/employment/sites/www.open.ac.uk.employment/files/20250106%20-%20SRSS%20-%20Job%20Description.pdf
Experience And Qualifications:
Skills and experience
• Able to communicate effectively, both verbally and in writing.
• Recent experience of working in a customer facing environment.
• To follow documented information and procedures, using initiative in problem-solving, whilst recognising boundaries.
• Experience of working positively and effectively with others.
• Able to receive and process information quickly and accurately.
• Good organisational skills, including the ability to cope with heavy workloads in an often-high pressure environment.
Full information is on the link for the job description: https://www5.open.ac.uk/employment/sites/www.open.ac.uk.employment/files/20250106%20-%20SRSS%20-%20Job%20Description.pdf
Application Process:
Apply via link below
Closing Date: 27/01/2025
Apply at: https://jobs.open.ac.uk/job/Student-Recruitment-&-Support-Adviser-%288-roles%29/466-en_GB
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