Job Title: Hospitality Host (several positions with various hours available)
Company Name: Cavu
Location: Edinburgh Airport
Hours / Days Of Work: 16, 20, 24, 30 & 37.5 hours available
Job Type: Full-Time
Salary: £12.21 per hour
Job Description:
Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service
Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required Daily, Weekly and Monthly standards check. Deal with and report on any discrepancies, together with recommendations for solution.
Ensure accurate records are maintained of all Lounge customers including consolidators, direct bookings and airline customers. Maintain a database of all bookings. Update and suggest improvements to the computer records to encompass new and extended business
Take monies (credit/debit cards and cash) for direct bookings either by telephone or on the day of travel and reconcile all monies taken.
Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence.
Assist with clearing and organising
Experience And Qualifications:
We are looking for someone who has/is:
A solid background in hospitality and service sectors, with a proven track record of high-end delivery
A team player with an absolute first-class approach to customer service
Experienced in and with demonstrable examples of flexibility across long trading days
Numerical and analytical skills to process and interrogate data in order to provide performance information to deliver on budgets
Computer literate on mainstream PC applications including Microsoft office
Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally
Experience of working in a similar hospitality/lounge setting would be beneficial
Willing to work on a flexible basis as the hours of operation for the Lounge are 03.30am – 10.30pm.
Please note you must be a minimum of 18 years old to comply with our alcohol service policy.
You will be required to work a range of shifts. Early shifts can start as early as 3.30am
Application Process:
Apply via the SimplyHired website using the link provided
Closing Date: 05/04/2025
Apply at: https://www.simplyhired.co.uk/job/ywBkpg_wtaP_1yT1SzsfQxTqENTgTAQbx9XoVqMNEnMxYDxWUTAcCg
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